It depends on how much time I have. If I'm off work and I don't have anything else to do, I can wait a long time. But if it's a work day then I don't have time to wait that long. So it depends on what is going on at the present moment.
Depends on how important the call is. If it's important, I'll just wait until someone answers. If not so important, I'll hold 5 or 10 minutes and then hang up if no one answers.
On the phone, not very long unless it's for something urgent. If they're going to put me on hold, I'd much rather just end the call and try again at a later time. For online live chat support, I would be willing to wait around 30 mins because I can just have the site open in the background.
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